Heater

Its cold again and my heater doesn’t seem to be working. Does anyone else have any problems or is it just me.
Update: Looking in my inbox, Tess, Marcos, and Cidney have already reported heater problems. Message forwarded to Selma, but she probably won’t see it until Monday. Tess called the after-hours emergency service.
I am curious on why the heater continues to break? Is it a different problem everytime it stops working or is it the same problem that re-occurs. If the latter, are the repair people not fixing the problem correctly and what is the long-term fix?